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      Customer Support Specialist Interview

      Jun 20, 2013
      Anonymous Interview Candidate
      Norwood, MA
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Recommind (Norwood, MA) in Jun 2013

      Interview

      The interview process consisted of an initial phone screening and then I was invited to come in and meet the team. Meeting the team consisted of meeting three team members then being tested about troubleshooting the software that Recommind provides their customers. Before being tested, I was given a packet with basic information about the product and some administrative info about how it's installed and what not.

      Interview questions [1]

      Question 1

      There were no trick questions, they seem to want to really get to know you as a professional and potential employee.
      1 Answer
      1

      Recommind interviews FAQs

      • Customer Support Specialist applicants have rated the interview process at Recommind with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 100% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Support Specialist roles take an average of 2 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Recommind overall takes an average of 27 days.
      • Common stages of the interview process at Recommind as a Customer Support Specialist according to 1 Glassdoor interviews include:

        Phone interview:  25%

        Personality test:  25%

        One on one interview:  25%

        Skills test:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Manager(4) ;
        2. Project Manager(4) ;
        3. Sales(2) ;
        4. Software Engineer(2) .


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