I applied online. The process took 2 months. I interviewed at Redbox (Oklahoma City, OK) in Jan 2012
Interview
I applied via Careerbuilder. I was contacted by a recruiter. She did an initial phone interview. Then she set up an phone interview with the ROS. The ROS set up a face to face interview. The RM followed up with a phone interview. The hiring process was typical to any other company.
Interview questions [1]
Question 1
Very typical interview questions. I did hear anything I haven't heard before.
I applied online. The process took 4 weeks. I interviewed at Redbox
Interview
First interview was a phone interview with an HR employee who asked typical interview questions, "what would you do in this situation?", "How would you handle this?". 2nd interview was a face to face interview with direct manager. This was less of an interview and more of a rundown of the job, assignments, responsibilities, etc. 3rd and final interview was with direct managers supervisor over the phone. His questions where limited asking if I could handle specific aspects of the job.
Interview questions [1]
Question 1
There were not many questions that where difficult/unexpected
I applied online. The process took 2 weeks. I interviewed at Redbox (Atlanta, GA) in Aug 2014
Interview
The hiring process is quite lengthy. Once you have been chosen for a phone interview. You then have to submit a drug screen, MVR, school records, and background check. Once you've the background check and MVR clears you are then asked to come in for an in person interview. If all goes well you fill out your paperwork and start the following Monday.
Interview questions [1]
Question 1
How well do I explain/demonstrate my ability to customers how to use the kiosks?
I applied online. The process took 1+ week. I interviewed at Redbox (Parker, CO) in Jun 2014
Interview
I applied online and then emailed a few days after thanking them for taking the time to look over my application and to contact me for an interview. (Not sure if I would have got any response without follow up.) I had two phone interviews. One with someone from the corporate office and the second with the local supervisor. First interview was basic questions about my education and work experience. She explained what I would be doing a little and said it would be fairly flexible. The second interview was just a couple questions and a more detailed explanation of what would be expected of me.
Field Service Representative I applicants have rated the interview process at Redbox with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 51.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Field Service Representative I roles take an average of 33 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Redbox overall takes an average of 40 days.
Common stages of the interview process at Redbox as a Field Service Representative I according to 7 Glassdoor interviews include:
Phone interview: 27%
Drug test: 27%
Background check: 23%
One on one interview: 23%
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