Customer Service applicants have rated the interview process at Redfin with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 60.9% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Redfin as a Customer Service according to 2 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Redfin (Seattle, WA)
Interview
At first a had a phone interview with basic, standard questions. Then I was contacted for a second phone interview where a different person asked me the same type of questions. A week later I was asked in for a long in person interview and a week later I had another phone interview that was awkward and pointless.
Interview questions [1]
Question 1
Tell me about a time where you had a bad customer service experience?
Straight forward with the typical questions you would expect for a customer service position. Prepare using guidelines from website and familiarize with basic concepts. Be comfortable with multiple people asking questions.