I applied through a recruiter. I interviewed at Redfin
Interview
The recruiter call was very informative but also be prepared to answer questions about your customer service. It will be the first thing that you do with the employer but you still need to be prepared for the call.
Interview questions [1]
Question 1
Tell me about a time that you had to change the way you explained something to a customer to better help them understand.
I applied online. I interviewed at Redfin (Rockville, MD) in Jun 2017
Interview
The interview process is fairly long, but simple and well coordinated. Includes a brief initial phone interview followed by a wpm typing test and a brief written reply to simulate how you might communicate with a potential customer. Followed by video interviews with 3 different Redfin Team members.
Interview questions [1]
Question 1
Name a time that you had to overcome a challenge in the workplace (regarding sales).
Sales Support Agent applicants have rated the interview process at Redfin with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.9% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Redfin as a Sales Support Agent according to 2 Glassdoor interviews include:
Presentation: 50%
Phone interview: 50%
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