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      Redirect Health

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      Customer Service Representative Interview

      Jan 28, 2020
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Redirect Health

      Interview

      Once you apply, you receive a 3 question questionnaire to answer. Once you answer well, you receive an Invite to what they call a Group Culture Fit. Which is similar to a group interview. This does not guarantee a leader interview after. However, if they like you they will put you on a preferred applicant list, so when a new position becomes available you are the first person they call.

      Interview questions [1]

      Question 1

      What does having access to Easy & Truly Affordable Healthcare mean to you?
      1 Answer
      2

      Redirect Health interviews FAQs

      • Customer Service Representative applicants have rated the interview process at Redirect Health with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 47.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 13 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Redirect Health overall takes an average of 12 days.
      • Common stages of the interview process at Redirect Health as a Customer Service Representative according to 1 Glassdoor interviews include:

        Group panel interview:  25%

        IQ intelligence test:  25%

        Phone interview:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Care Logistics(4) ;
        2. Care Logistics Specialist(4) ;
        3. Client Success Advocate(2) ;
        4. Customer Service Representative(2) ;
        5. Human Resources Generalist(2) ;
        6. Medical Assistant(2) ;
        7. Referral Coordinator(2) .


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      Jobs at Redirect Health

      4 jobs in United States
      Customer Service Representative
      Phoenix, AZ
      ·
      $17 - $20 /hr
      (Employer provided)
      View job
      Onboarding Specialist
      Phoenix, AZ
      ·
      $50K - $70K /yr
      (Employer provided)
      View job
      Manager of Member Success
      Phoenix, AZ
      ·
      $80K - $85K /yr
      (Employer provided)
      View job
      Sales Development Representative (Healthcare Benefits)
      Phoenix, AZ
      ·
      $70K - $70K /yr
      (Employer provided)
      View job
      View all Customer Service Representative Jobs