Thank you for taking the time to share your feedback. We understand that every sales organization has its own approach, and it’s important for candidates to find a model that aligns with their preferences and style. At Refloor, our in-home consultation process is designed to help homeowners make informed decisions about their flooring investment. Because flooring is a significant home improvement project, we provide our sales representatives with a structured framework to guide conversations, ensure customers receive complete information, and clearly present available options. Our team is trained to focus on understanding the homeowner’s needs, explaining product benefits, and providing transparent pricing. The involvement of a manager during certain stages of the process is intended to support both the sales representative and the customer by answering questions and ensuring the best possible solution is presented. Many of our sales professionals appreciate having a clear system and a strong support structure, particularly when working with homeowners making an important investment in their homes. We appreciate the time you spent interviewing with us and wish you the best in your career search.