Patient Access Representative applicants have rated the interview process at Renown Health with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Access Representative roles take an average of 13 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Renown Health overall takes an average of 21 days.
Common stages of the interview process at Renown Health as a Patient Access Representative according to 4 Glassdoor interviews include:
Phone interview: 30%
Background check: 20%
Drug test: 20%
Group panel interview: 10%
IQ intelligence test: 10%
Skills test: 10%
Here are the most commonly searched roles for interview reports -
I applied through other source. The process took 1 week. I interviewed at Renown Health (Reno, NV) in Nov 2022
Interview
Panel Interview - all supervisors are on the call including the manager and director. They each ask you 2 or 3 questions. This is so they can see where you best fit and you can end up with mutliple offers. They do have work from home and in person options, you just have to state which you would prefer to do in the interview. They're both fast-paced jobs and require a lot of patience. This job is not easy but will get you through the door which can open up other options at Renown.
Interview questions [1]
Question 1
How do you handle a frustrated or angry patient? Where do you see yourself in 5 years? Tell me a little about yourself? And so on, all standard interview questions.
Great! Thorough and precise. It was fluent and easy to get through the questions with confidence. The multiple people throughout the panel made it interactive and fun which allowed for a great experience
I applied online. The process took 4 weeks. I interviewed at Renown Health (Reno, NV) in Feb 2021
Interview
I spoke with both the general manager and she had her employees ask me questions as well. I could tell the work environment and comfort of the employees was very important.