I applied in-person. The process took 2 days. I interviewed at Repco (North Shore) in Jun 2015
Interview
long and thorough for the type of job and pay
submit CV then called in for an interview.
interview was for about an hour! with 2 people interviewing
the interview briefly asked what i knew about the company and then many experience based questions.
I applied online. The process took 1 day. I interviewed at Repco in Apr 2025
Interview
Firstly i received a phone call and spoke with the hiring manager at my local store and answered general questions about availability & previous experience as well as some STAR based questions and then a few days later i was invited to have a face to face interview with the hiring manager and the store manager the questions and process was quite similar to the phone interview but with more of a personal touch being face to face.
Interview questions [3]
Question 1
Tell me about a time when you have had to deal with a difficult customer
I walked into the store with a resume and walked out with a job very quick in-person interview. There is a staff shortage where I live and following the interview they got back to me very quickly and efficiently with contracts and other such things
Candidates applying for Customer Service Representative roles take an average of 2 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Repco overall takes an average of 2 days.
Common stages of the interview process at Repco as a Customer Service Representative according to 1 Glassdoor interviews include:
One on one interview: 100%
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