I wish I had read these GlassDoor reviews & interviews BEFORE applying to Resident; if I had, I could have spared myself some minor trauma. The HR person with whom I interacted was perhaps the most offensively stupid specimen of her kind I’ve had the displeasure of meeting. My expectations are never high where HR types or recruiters are concerned, because most of them do their jobs so poorly. They’re either unschooled in life, or have no working knowledge of the industry they’re supposedly recruiting for. Resident’s HR person combined both of those faults, and then some. In my cover letter, I specifically addressed my experience in writing about furnishings and décor. Interviewer NEVER inquired about that – kind of odd given that it’s a furniture company. The job description was either misleadingly written, or interviewer hadn’t bothered to read it. She asked me if I had any experience with e-com—an incredibly bizarre question given that both my CV and portfolio attest to the fact that, yes, I certainly do. Interviewer seemed more interested in numbers than creativity. She kept going on about conversion and performance; I countered by talking about how one gets there—process, however, clearly wasn’t on her radar. And... the giveaway that she was an amateur: she asked me for a showreel. I informed her that copywriters generally do not have showreels, unless they’re from an agency background and have done commercials; the j.d. for this role never once mentioned video-scripting or storyboarding. A canned rejection email arrived 90 minutes after I answered her questions. Why such haste? Interviewer made herself look bad, while also making Resident Home look bad.