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      Restaurant365

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      Customer Support Interview

      Apr 24, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Restaurant365 in Apr 2023

      Interview

      The initial interview with the recruiter went well. She was friendly and engaged in the conversation. Everything seemed to flow really well. I was supposed to interview with two hiring managers as the next step. Only one was present on the call. He seemed slightly distracted or disinterested, as if he was just going through the motions; and the conversation was very dry and felt forced. His internet connection also cut in and out multiple times, so it was difficult to follow along. It almost felt as though he had his mind made up before the call ever took place, so it felt like a waste of time. I felt like ,maybe he was having a frustrating day or ready to move on to his next task; and our interview was not a priority to him.

      Interview questions [1]

      Question 1

      I was asked to give step-by-step instructions on how to complete a task. This is somewhat strange to do on a video call with no narrowing of topic. When you're working with a client and providing step-by-step instructions, its either going to be written communication or a set list of steps to be taken in real time by phone. It felt odd; and it didn't help that he kept glancing away while I was speaking.
      Answer question
      3

      Restaurant365 interviews FAQs

      • Candidates applying for Customer Support roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Restaurant365 overall takes an average of 23 days.
      • Common stages of the interview process at Restaurant365 as a Customer Support according to 1 Glassdoor interviews include:

        Phone interview:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(26) ;
        2. Sales(12) ;
        3. Sales Development Representative (SDR)(12) ;
        4. Implementation Manager(5) ;
        5. Sales Development Representative(5) ;
        6. Accounting Implementation Manager(4) ;
        7. Customer Success Manager(4) ;
        8. Customer Success Manager (CSM)(4) ;
        9. Human Resources(4) ;
        10. Manager(4) ;
        11. Product Manager(4) ;
        12. Software Engineer(4) ;
        13. Accounting Support Specialist(3) ;
        14. Customer Success(3) ;
        15. Developer(3) .


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      Jobs at Restaurant365

      7 jobs in United States
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      (Employer provided)
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      Senior Growth Marketing Engineer
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      $130K - $160K /yr
      (Employer provided)
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      Senior Growth Marketing Engineer
      United States
      ·
      $130K - $160K /yr
      (Employer provided)
      View job
      Senior Growth Marketing Engineer
      San Jose, CA
      ·
      $130K - $160K /yr
      (Employer provided)
      View job
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