I applied online. The process took 2 weeks. I interviewed at Restream (Seattle, WA) in Oct 2024
Interview
4 different levels of looped questions from managers who lack internal communication themselves. Some of whom have a good grasp of the English language (note this company is Ukrainian), it is difficult to understand them thoroughly when they formulate a question, although when asked to clarify, they provide it in another context.
Interview questions [1]
Question 1
Tell me about a time you handled a difficult customer
I applied online. I interviewed at Restream in Mar 2026
Interview
I had such a positive experience throughout the entire process interviewing with Restream's team. The process consisted of initial HR call, case study, hiring manager call, and head of support call.
Customer Service Representative applicants have rated the interview process at Restream with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 33.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Restream overall takes an average of 13 days.
Common stages of the interview process at Restream as a Customer Service Representative according to 2 Glassdoor interviews include:
One on one interview: 40%
Group panel interview: 20%
Phone interview: 20%
Skills test: 20%
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