Hi, Gemma here, Thank you so much for your feedback. It is disappointing to hear that you did not get a great experience when interviewing with us recently, we pride ourselves on candidate experience. Firstly, sorry neither the HR and Manager interviews were not a great experience and you felt they were quick interviews, this is not the way we like to hire at Reward Gateway. Secondly, we always want to give and leave a great impression when we meet candidates even if they are not successful in our interview processes and this should include a thorough interview at all stages. We can and should be better. I will personally speak to the hiring team for our Client Success Manager roles in Australia to ensure we deliver a standard of excellence for all interviews, delivering a world-class candidate experience for everyone. I have already shared your experiences with them and they are as disappointed as I am, Again, I am sorry we did not give you a great experience and thank you again for the feedback you have shared, it will be taken on board to ensure we are better in the future. Regards Gemma