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      Ricoh

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      Commercial Account Executive Interview

      Mar 23, 2017
      Anonymous employee
      New York, NY
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Ricoh (New York, NY) in Oct 2016

      Interview

      Interview process was painful. 3 step process involving an extensive face to face interview. Followed by an online aptitude and competency evaluation that was extensive. Followed by a 2nd face to face going over the online evaluation. While being asked dozens of questions of "give an example when there was a time you had to go above and beyond for a customer"... a lot of those. Followed by a phone call to a different manager for him to approve hiring you. Followed by emails asking you to say in one sentence why you would be a better fit than other candidates.

      Interview questions [1]

      Question 1

      When was there a time you had to go above and beyond for a customer?
      1 Answer

      Ricoh interviews FAQs

      • Candidates applying for Commercial Account Executive roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Ricoh overall takes an average of 22 days.
      • Common stages of the interview process at Ricoh as a Commercial Account Executive according to 1 Glassdoor interviews include:

        Drug test:  20%

        Skills test:  20%

        Presentation:  20%

        Phone interview:  20%

        IQ intelligence test:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(242) ;
        2. Account Manager(128) ;
        3. Field Service Technician(100) ;
        4. Sales(80) ;
        5. Site Supervisor(72) ;
        6. Major Account Executive(68) ;
        7. Manager(66) ;
        8. Site Manager(56) ;
        9. Sales Manager(52) ;
        10. Sales Representative(48) ;
        11. Project Manager(46) ;
        12. Senior On-Site Services Specialist(44) ;
        13. Technician(40) ;
        14. Senior Account Executive(39) ;
        15. Customer Service Representative(37) .


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