Candidates applying for IT Support roles take an average of 4 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Ricoh overall takes an average of 22 days.
Common stages of the interview process at Ricoh as a IT Support according to 1 Glassdoor interviews include:
Presentation: 17%
Group panel interview: 17%
Background check: 17%
Personality test: 17%
Skills test: 17%
IQ intelligence test: 17%
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I applied through an employee referral. The process took 4 days. I interviewed at Ricoh (Tucker, GA) in Mar 2023
Interview
When I arrived, front desk lady was nice and informed the hiring managers to interview. If you are of any color and have to interview with 3 white men, just say goodbye to this job. I had to wait until all 3 was available to do interview then waited for 35 minutes, Waste of time! During interview, this guy asked me about the OSI model and I got it correct. I knew the director so he referred me and I have several certifications. I still have no idea why I did not get this job.
The interview process was straightforward and amicable, with the hirers creating a welcoming atmosphere. They were approachable and friendly throughout the interview. However, they did not discuss some of the key performance indicators (KPIs).
Interview questions [1]
Question 1
Can you describe a challenging project you worked on and how you managed to meet your goals despite any obstacles?