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      RingCentral

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      Technical Support Representative Interview

      Feb 14, 2019
      Anonymous employee
      Mandaluyong City
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 days. I interviewed at RingCentral (Mandaluyong City) in Feb 2015

      Interview

      There will be 3 sets of interview; initial, technical and final interview. For the initial interview, it will be all about your personality and background history. For the technical interview, this will be the most difficult as your knowledge for the TSR position will be tested and evaluated. And for the final interview you'll get to speak to a manager or supervisor, you need to sell yourself on they should hire you. In addition you might be asked for another personal or technical questions

      Interview questions [1]

      Question 1

      Explain the 7 layers of OSI models
      1 Answer

      RingCentral interviews FAQs

      • Technical Support Representative applicants have rated the interview process at RingCentral with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 43.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Support Representative roles take an average of 3 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at RingCentral overall takes an average of 30 days.
      • Common stages of the interview process at RingCentral as a Technical Support Representative according to 1 Glassdoor interviews include:

        One on one interview:  25%

        Presentation:  25%

        IQ intelligence test:  25%

        Other:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(91) ;
        2. Account Manager(42) ;
        3. Manager(36) ;
        4. Project Manager(30) ;
        5. Senior Software Engineer(30) ;
        6. Customer Success Manager(27) ;
        7. Sales(25) ;
        8. Sales Manager(22) ;
        9. Senior Account Executive(22) ;
        10. Software Engineer(22) ;
        11. Solutions Engineer(20) ;
        12. Business Analyst(19) ;
        13. Business Development Representative (BDR)(18) ;
        14. Technical Support Representative(18) ;
        15. Marketing(16) .


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