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      RingCentral interviews FAQs

      • Candidates applying for Customer Success Manager, Mid-Market roles take an average of 90 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at RingCentral overall takes an average of 30 days.
      • Common stages of the interview process at RingCentral as a Customer Success Manager, Mid-Market according to 1 Glassdoor interviews include:

        Group panel interview:  33%

        Phone interview:  33%

        One on one interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(91) ;
        2. Account Manager(42) ;
        3. Manager(36) ;
        4. Project Manager(30) ;
        5. Senior Software Engineer(30) ;
        6. Customer Success Manager(27) ;
        7. Sales(25) ;
        8. Sales Manager(22) ;
        9. Senior Account Executive(22) ;
      Software Engineer
      (22) ;
    • Solutions Engineer(20) ;
    • Business Analyst(19) ;
    • Business Development Representative (BDR)(18) ;
    • Technical Support Representative(18) ;
    • Marketing(16) .
    • Customer Success Manager, Mid-Market Interview

      May 9, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 months. I interviewed at RingCentral in Feb 2023

      Interview

      Round 1 - Screener Round 2 - Interview with hiring manager (hardest) Round 3 - Panel interview (easiest) Round 4 - Presentation (medium) took lots of prep Round 5 - Interview with different hiring manager ...and then I never received a response. Went through 5 rounds, waited a week and a half to hear back to get told that I didn't get the job but they wanted to consider me for a different CSM role and just wanted me to meet with the hiring manager of that team since I had gone through the entire interview process already. I willingly set up time to meet and this went really well. It has been over a month and I have been completely ghosted. I reached out via email multiple times, linkedin, called and left a voicemail, and have heard nothing but crickets. Super disrespectful for a company to take up this much of my time just to never give me an answer. Even if they did call me I don't think I would accept an offer at this time due to the lack of respect for their candidates.

      Interview questions [1]

      Question 1

      What are some examples of contact center data that you would pull for a customer in an EBR?
      Answer question

      Jobs at RingCentral

      19 jobs in United States
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      Strategic Procurement Manager
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      Senior Product Manager, AI Receptionist
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      (Employer provided)
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      Director, Account Management
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      ·
      $198K - $284K /yr
      (Employer provided)
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      View all Customer Success Manager, Mid-Market Jobs