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      RingCentral

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      Tech Support Interview

      Apr 9, 2024
      Anonymous Interview Candidate
      Sofia, Sofia (city)
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at RingCentral (Sofia, Sofia (city)) in Mar 2024

      Interview

      Delay on intial response from HR. Scheduled a HR screen interview. Did a test online. Then we scheduled an interview with hiring manager and a team member. Went very well in my opinion, interviewers were very nice and professional. After the interview, again radio silence. No response from HR after a few email saying they need more time. Eventually they called with an offer but for another position which they never actually sent out. Nope lol.

      Interview questions [1]

      Question 1

      Network Questions. Dealing with Customers. Describing Troubleshooting Steps
      Answer question

      RingCentral interviews FAQs

      • Candidates applying for Tech Support roles take an average of 60 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at RingCentral overall takes an average of 30 days.
      • Common stages of the interview process at RingCentral as a Tech Support according to 1 Glassdoor interviews include:

        Skills test:  25%

        Phone interview:  25%

        Personality test:  25%

        Group panel interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(91) ;
        2. Account Manager(42) ;
        3. Manager(36) ;
        4. Project Manager(30) ;
        5. Senior Software Engineer(30) ;
        6. Customer Success Manager(27) ;
        7. Sales(25) ;
        8. Sales Manager(22) ;
        9. Senior Account Executive(22) ;
        10. Software Engineer(22) ;
        11. Solutions Engineer(20) ;
        12. Business Analyst(19) ;
        13. Business Development Representative (BDR)(18) ;
        14. Technical Support Representative(18) ;
        15. Marketing(16) .


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