I applied online. I interviewed at Ritz-Carlton (Dallas, TX) in Jan 2015
Interview
Online application followed by a psychometric test and then normally you go through 3 interviews: with HR, with the Hiring Manager and some other leader related to the position you applied for. Interview method used is STAR (Situation, Task, Action, Result).
Interview questions [1]
Question 1
Describe me a situation when you had to deal with extremely difficult guest, where you managed to turn his experience around?