I applied online. I interviewed at Robinhood (Denver, CO) in Apr 2021
Interview
This was probably the best interviews, I've had experience with. Everyone was super upbeat and seemed like they really enjoyed working for Robinhood. I literally felt so comfortable in the interview. They asked me questions about my past experiences and why I wanted to work for the company. There were a few scenario questions, which usually trip me up, but the interviewer did an amazing job at making me feel like I could speak freely and confidently, as if I was catching up with old friends or something along those lines
Interview questions [1]
Question 1
Tell me about a time where you had to deal with an upset customer and how did you handle it.
Very conversational and laidback interview process. One recruiter screening call and then two half hour back to back final interviews with each panelist. Interviewers try their best to make you feel comfortable and talk to you like a peer.
Recruiter screening call along with two half hour back to back final panel interviews. Very chill and laidback interview process. Interviewers try their best to make sure you feel comfortable and at ease.
I applied through college or university. I interviewed at Robinhood in Feb 2026
Interview
Overall normal interviews. First one with Recruiter that took barely any time.. behavioral questions. Next was hour long interview with hiring manager and was more questions related to the job, so like how I deal with customers.
Interview questions [1]
Question 1
Why Robinhood? How did you handle a mistake you made in the past?
Customer Experience Associate applicants have rated the interview process at Robinhood with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 82% positive. To compare, the company-average is 46.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Experience Associate roles take an average of 19 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Robinhood overall takes an average of 25 days.
Common stages of the interview process at Robinhood as a Customer Experience Associate according to 11 Glassdoor interviews include:
Phone interview: 29%
Drug test: 19%
One on one interview: 19%
Presentation: 14%
Background check: 10%
Group panel interview: 5%
Other: 5%
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