I applied through an employee referral. The process took 1 week. I interviewed at Robinhood (Charlotte, NC) in Apr 2021
Interview
The interview process was very relaxed. I chatted with the recruiter followed by 2 interviews with CX Managers. The interviewers asked good question but made sure the interaction was very conversational. I get nervous very easily and my nerves melted away and I was able to focus on quality answers to the questions.
First a recruiter screening, then an online interview with several site leads, lastly a final interview with team lead. At the time of my hiring, the process was very friendly, supportive, and relational.
Interview questions [1]
Question 1
Tell me about a time where you disagreed with how leadership was doing things.
I applied online. I interviewed at Robinhood (Phoenix, AZ) in Mar 2021
Interview
Straight Forward Screening call, then a follow up interview with managers. SMART questions, questions about financial markets knowledge and customer service experience. Situational questions regarding client service and working with a team. Overall standard interview questions.
Registered CXR Representative applicants have rated the interview process at Robinhood with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 46.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Registered CXR Representative roles take an average of 5 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Robinhood overall takes an average of 25 days.
Common stages of the interview process at Robinhood as a Registered CXR Representative according to 5 Glassdoor interviews include:
Phone interview: 27%
One on one interview: 20%
Group panel interview: 13%
Background check: 13%
Skills test: 13%
Drug test: 7%
Presentation: 7%
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