CSR applicants have rated the interview process at Rocket with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 61.8% positive. This is according to Glassdoor user ratings.
Candidates applying for CSR roles take an average of 23 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Rocket overall takes an average of 19 days.
Common stages of the interview process at Rocket as a CSR according to 8 Glassdoor interviews include:
Phone interview: 36%
Drug test: 21%
One on one interview: 21%
Background check: 7%
Skills test: 7%
Presentation: 7%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at Rocket (Detroit, MI) in Apr 2015
Interview
Multiple people being interviewed together, very strange. Asking everyone questions in a group setting, had to talk over people to inform them of your answers. Parking was bad no real direction on where to park would not validate
I applied through an employee referral. The process took 2 months. I interviewed at Rocket
Interview
Long, I had to constantly check in with them about next interview. Seemed like no one actually wanted to interview. Communication was dragged out and inconsistent. Went through four rounds of interviews
Brief phone call, position was different than the job listing which was also vague. Hours seemed excessive and barely room for work/life balance. Seemed like they were coaching you and wanted you to say specific things to the higher ups to tell them what they wanted to hear.
I applied online. The process took 2 weeks. I interviewed at Rocket
Interview
Friendly Hr reps. Very easy and quick interview. Really liked over the phone interview. Got to speak with nice HR people. Quicken loans hiring process was one of the best