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      Rocket

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      Client Care Specialist Interview

      Jan 26, 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Rocket

      Interview

      Got contacted by a recruiter two or three times to figure out what position would be best to interview for. Had two phone interviews, got hired on the final phone interview. Didn't actually have a face-to-face interview with anyone.

      Interview questions [1]

      Question 1

      How do you react when no matter the attempt, you are unable to calm a customer down?
      Answer question
      18

      Other Client Care Specialist Interview Reviews for Rocket

      Client Care Specialist Interview

      Sep 14, 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at Rocket in Sep 2020

      Interview

      Very simple. Interviewer was awesome - felt like a conversation with a friend! Explained everything so well and everything was very straight-forward. I had applied to a few positions and when they called they had told me about a couple of openings for some of the ones I applied for and explained them all really well.

      Interview questions [1]

      Question 1

      Where do you see yourself in the next 5 - 10 years?
      Answer question

      Client Care Specialist Interview

      Aug 7, 2016
      Anonymous Interview Candidate
      Declined offer
      Neutral experience
      Easy interview

      Application

      The process took 1+ week. I interviewed at Rocket

      Interview

      After you submit your resume, you'll get a phone call from a recruiter, it took about 5 days to hear back. The phone call lasted about 30min. He asked the standard interview questions.. Why would you be a good fit? Hardest task you had to deal with? How did you handle it.. Etc

      Interview questions [2]

      Question 1

      What was the most difficult task you had to deal with and how did you handle it
      Answer question

      Question 2

      Why do you think you would be a good fit for this job?
      Answer question
      5

      Client Care Specialist Interview

      May 25, 2016
      Anonymous employee
      Scottsdale, AZ
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 1+ week. I interviewed at Rocket (Scottsdale, AZ) in May 2016

      Interview

      The interview process was pretty good. Once I came in for the interview - I was EXTREMELY impressed about the office environment. The work hard, play harder kind of atmosphere. I look forward to working with this Company considering the perks and OT.

      Interview questions [3]

      Question 1

      Are you familiar with our ism's?
      Answer question

      Question 2

      Why would you be a good fit for this particular role?
      Answer question

      Question 3

      Can you role play a phone call with a client?
      Answer question
      2