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      Roofstock

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      Customer Success Associate Interview

      Mar 18, 2021
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Roofstock (Dallas, TX) in Oct 2020

      Interview

      My interview process was a bit different than most. I had originally interviewed for one position but was not the right fit. However, I was granted the opportunity to be considered for a different position in a different department. What really stuck with me the most throughout my interview process was that HR was really good about keeping me in the loop of things and updating me on a weekly basis (at minimum). I felt very engaged throughout the process whether I was the right fit or not.

      Interview questions [1]

      Question 1

      What do I bring to the table if I were extended an offer?
      Answer question

      Other Customer Success Associate Interview Reviews for Roofstock

      Customer Success Associate Interview

      Sep 8, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Roofstock in Jul 2021

      Interview

      I had 5 interviews during the interview process. I felt very comfortable during each interview, everyone was warm and welcoming. Emily kept me up to date on the entire process, so I never felt like I was left in the dust.

      Interview questions [1]

      Question 1

      Where were you previously working? Why do you want to work for Roofstock?
      Answer question
      avatar
      Roofstock response
      4y
      Thank you for sharing your interview experience with us. We are pleased to hear that our recruiting team and interviewers provided a comfortable and transparent interview experience – all part of the process to welcome amazing candidates like you to the team!

      Roofstock interviews FAQs

      • Customer Success Associate applicants have rated the interview process at Roofstock with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Success Associate roles take an average of 60 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Roofstock overall takes an average of 27 days.
      • Common stages of the interview process at Roofstock as a Customer Success Associate according to 2 Glassdoor interviews include:

        Phone interview:  33%

        Drug test:  33%

        One on one interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Portfolio Manager(7) ;
        2. Manager(6) ;
        3. Account Executive(3) ;
        4. Analyst(3) ;
        5. Data Scientist(3) ;
        6. Director(3) ;
        7. Leasing Coordinator(3) ;
        8. Resident Services Coordinator(3) ;
        9. Senior Software Engineer(3) ;
        10. Transaction Coordinator(3) ;
        11. Account Manager(2) ;
        12. Assistant Manager(2) ;
        13. Business Development(2) ;
        14. Collections Coordinator(2) ;
        15. Customer Service Representative (CSR)(2) .


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      Jobs at Roofstock

      62 jobs in United States
      Recruiter, Operations
      Dallas, TX
      ·
      $87K - $100K /yr
      (Employer provided)
      View job
      Executive Assistant
      Oakland, CA
      ·
      $90K - $126K /yr
      (Employer provided)
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      Field Dispatcher
      Dallas, TX
      ·
      $25 - $27 /hr
      (Employer provided)
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      Resident Experience Manager
      Dallas, TX
      ·
      $24 - $27 /hr
      (Employer provided)
      View job
      Property Manager
      Atlanta, GA
      ·
      $70K - $70K /yr
      (Employer provided)
      View job
      View all Customer Success Associate Jobs