I’ve never written a review about an interview that didn’t go well, but this experience was humiliating; I’m writing this because I want other applicants to have the awareness that I didn’t. I also want to be clear that, during my interview, the interviewers were professional and one in particular was pleasant and supportive. Emails from a member of the IXL team were also agreeable, efficient and professional. Unfortunately, the recruitment process itself could be improved: - The job ad seems to prioritize luring people in over providing accurate information. The wage isn’t advertised (it’s lower than you’d expect) and can’t be negotiated. Pay increases are only made after two years. You don’t get paid for the two-week training that you must complete. - The ad specified a daily timeframe for tutors to be available to work. But, at the initial phone call stage, I was asked if I would be available during a different timeframe. - In preparation for the main interview, you’re sent an email asking you to create a 10-minute lesson (using slides) for a beginner student. The presentation cue wasn’t worded well and therefore didn’t make full sense. This caused confusion and doesn’t reflect well. - During the interview, you’re asked to do another mock lesson where the interviewers provide you with a slide as a teaching tool. It makes the aforementioned presentation (which takes time for the candidate to create) feel redundant. - Following an unsuccessful interview outcome, I asked for feedback. I haven’t had any reply and have given up expecting one. I feel humiliated and undervalued by the process and would advise any potential candidate to ask as many questions as possible before the interview itself. Get as much clarity about what is expected (from the role and the interview) as you can.

The interview was easy. It was a video call where they explained the role in detail. They asked about my experience and background, and described what the job involves. The process was straightforward and the interviewers were friendly and professional.