Is it hard to get hired as a Customer Service at Ross Stores?

Customer Service applicants have rated the interview process at Ross Stores with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 44% positive. To compare, the company-average is 65.1% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Customer Service at Ross Stores?

Candidates applying for Customer Service roles take an average of 5 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at Ross Stores overall takes an average of 18 days.

Where can I find Ross Stores interview experiences by job title?

Sales Associate (1348) ; Retail Sales Associate (775) ; Store Manager (544) ; Cashier (537) ; Sales Associate/Cashier (527) ; Area Supervisor (453) ; Retail Associate (371) ; Front End Supervisor (301) ; Stock Associate (227) ; Store Protection Specialist (203) ; Associate (155) ; Assistant Store Manager (148) ; Loss Prevention (130) ; Stocker (122) ; Assistant Manager (114)

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Ross Stores

Ross Stores Customer Service interview questions

based on 9 ratings - Updated Mar 18, 2025

Easy interview difficulty

Mixed interview experience

How others got an interview

67%
Applied online
Applied online
33%
In Person
In Person

Interview search

9 interviews

Customer Service Interview

Mar 18, 2025

Anonymous employee

Accepted offer

Neutral experience

Easy interview

Application

I applied in-person. The process took 1 week. I interviewed at Ross Stores (Kapolei, HI) in Sep 2021

Interview

I got Called in for interview via phone. Went in the next day. It Was a group interview with a couple others. And they will let you know on the spot if you are hired.

Interview questions [1]

Question 1

Why should we hire you

Answer question

Customer Service Interview

Feb 18, 2022

Anonymous Interview Candidate

Declined offer

Negative experience

Difficult interview

Application

I interviewed at Ross Stores

Interview

Extremely rude and wasn't willing to answer any questions I had. Interviewer stated they ask the questions and I do not. It was extremely disturbing and felt very deceptive. I was offered a position but I declined solely based off that interview.

Interview questions [1]

Question 1

Are you willing to work on days you've asked off on your application

Answer question

Customer Service Interview

Jan 17, 2021

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I interviewed at Ross Stores

Interview

Very easy everyone was friendly welcoming they had snacks on the table while you are being interviewed. They are a good recommended company. Step 1 they wil great you and you will sit amongs 6 people about 3 people will ask you all the questions

Interview questions [2]

Question 1

What is the right way to fix a Boloni sandwich?

Answer question

Question 2

Rate yourself on customer serive

Answer question

Viewing 1 - 5 of 9 Interviews

Jobs at Ross Stores

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Ross Stores interviews FAQs

Ross Stores interviews Ross Stores Customer Service interviews

Ross Stores

Ross Stores Customer Service interview questions

Easy interview difficulty

Mixed interview experience

How others got an interview

Interview search

Customer Service Interview

Customer Service Interview

Customer Service Interview

Jobs at Ross Stores

Ross Stores interviews FAQs

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