Assistant Manager applicants have rated the interview process at Ross Stores with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 58% positive. To compare, the company-average is 65.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Assistant Manager roles take an average of 38 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Ross Stores overall takes an average of 18 days.
Common stages of the interview process at Ross Stores as a Assistant Manager according to 12 Glassdoor interviews include:
One on one interview: 26%
Phone interview: 20%
Background check: 20%
Skills test: 9%
Presentation: 6%
Drug test: 6%
Personality test: 6%
IQ intelligence test: 3%
Other: 3%
Group panel interview: 3%
Here are the most commonly searched roles for interview reports -
Because most people in management worked their way up through the system and so basically only have a high school degree, the company follows scripts and doesn't allow for any thought or deviance. So the interview process is very mechanical and forced.
Interview questions [1]
Question 1
How would you handle a tough situation? This is fine question for a manager but this same script is used for all associates, including the most basic positions and doesn't really make sense because associates are not really asked to think, only follow orders and procedures.
Easy process if you’ve been promoted from within and if you have a good relationship with DM and your Store Manager. The questions are pretty straightforward like most retail/customer service based positions. Dress to impress, be confident, it makes a difference.
Interview questions [1]
Question 1
“Tell me about a time you showed exceptional customer service” “tell me about a time you disagreed with a coworker and how did you handle it?” “How would you deal with a difficult customer” “What are your strengths” (They love knowing that you are flexible, reliable, dependable, and can easily multitask)
Very easy and informal
Interviewed in store with a store manager then had a phone interview with the district manager then received offer. Unfortunately the background check company rhey use is a joke and could not verify employment at some places that had closed due to covid so didn't get approved
I applied in-person. I interviewed at Ross Stores (Chicago Ridge, IL) in Feb 2020
Interview
Great management team. A lot of room for growth. Love the unlimited sick time, but also the fact that you could send on stretch assignments. The only thing is making sure the trucks get there on time. Other than that unloading process is great, and may be a better scheduling system.