I applied in-person. The process took 2 weeks. I interviewed at Ross Stores (Federal Way, WA) in Feb 2015
Interview
I'm a teenager and this is my first real job. So, just like anyone with their first real job opportunity, I was nervous. I saw the Ad on Craigslist and Careerbuilders.com that showed there was going to be a job fair on Saturday and it explained I should apply at Ross.com. I tried to go to Ross beforehand to meet the managers (cause I had no idea what they would be like) and they seemed neutral. The hiring manager, though, was very sweet and told me about how she'd love to see me during the job fair. So I went, and I had to wait about 30 minutes because the second manager/hiring manager wasn't there on time. I finally got called up and went in for my interview. This hiring manager (different from the first) was extremely down to earth and nice. He kept saying my name wrong and I'd correct him politely and he apologized and you could tell he was serious about it. He asked me a few questions and was very happy to see that I wanted to grow in the business (I want to become a manager when I grow up) and told me about what would happen next in the hiring process. He remembered my name and I was excited cause I've read that's a good sign. I got an email later saying that I was hired and then I did my paperwork the next day. I start on monday, so the whole process took about 2 weeks at most.
Interview questions [1]
Question 1
What's your definition of "dependable" and how is someone a dependable person?
Very awkward over all, they kept trying to 'trick' me by changing up certain words and seeing if id catch the change in the question. Also put you on some super old school website training.
Interview questions [1]
Question 1
They asked if I was someone who got hurt often or had bad things happen to me often
The interview process at Ross Dress for Less consisted of meeting with a store manager to discuss my customer service experience, cash handling skills, and ability to work in a fast-paced retail environment. I was asked situational questions about handling customers, teamwork, and resolving problems. The process was straightforward and focused on my availability, work ethic, and ability to support store operations
Fast and easy! They mainly asked about my previous work experiences and my availability. They also asked what great customer service is like to you and why I would be a good fit to the company.
Ross Stores interviews FAQs
Sales Associate applicants have rated the interview process at Ross Stores with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 65.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 11 days to get hired, when considering 369 user submitted interviews for this role. To compare, the hiring process at Ross Stores overall takes an average of 18 days.
Common stages of the interview process at Ross Stores as a Sales Associate according to 369 Glassdoor interviews include:
One on one interview: 32%
Background check: 21%
Drug test: 9%
Skills test: 8%
Personality test: 8%
Phone interview: 6%
Presentation: 6%
IQ intelligence test: 4%
Group panel interview: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -