Customer Service Representative applicants have rated the interview process at S&P Global with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 62.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 37 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at S&P Global overall takes an average of 26 days.
Common stages of the interview process at S&P Global as a Customer Service Representative according to 5 Glassdoor interviews include:
One on one interview: 42%
Phone interview: 33%
Group panel interview: 17%
Drug test: 8%
Here are the most commonly searched roles for interview reports -
Great... first round of pre screen interview and then second round of HR interview through zoom meeting.
Overall good experience.
Question asked related to customer service and past experience in the call center
Overall process was 8 months. Had 4 rounds over 4 months, with big gaps in between though recruiter kept me warm. Also had a last minute notice for one of the interviews. Interviewers were actually great, showed interest, were very friendly and made sure you were comfortable. After 4 rounds, I was ghosted and ignored. After another 4 months, I was sent an automated rejection letter. I know it was automated because the recruiter's name was simply listed as "[not available]". Perhaps just don't have any expectations that they will update you after spending so much time on the interviews.
Screening with the recruiter followed by interview with the hiring manager.
2 weeks passed and I never heard back from the recruiter. I emailed both recruiter and hiring manager and never got a response.
Interview questions [1]
Question 1
Explain your resume
Why would you leave your current job