Member Services Representative applicants have rated the interview process at SCAN Health Plan with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 52.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Member Services Representative roles take an average of 8 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at SCAN Health Plan overall takes an average of 24 days.
Common stages of the interview process at SCAN Health Plan as a Member Services Representative according to 3 Glassdoor interviews include:
One on one interview: 38%
Phone interview: 25%
Skills test: 13%
Background check: 13%
Personality test: 13%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at SCAN Health Plan in Nov 2025
Interview
Quick and simple. didn’t ask many questions about the job only asked one to two behavioral questions and was friendly overall. Interview lasted 20 mins maybe less. Just be yourself and answer questions confidently not timid
I applied online. The process took 2 days. I interviewed at SCAN Health Plan (Long Beach, CA) in Sep 2011
Interview
I was first contacted by SCAN's contracted recruiter, MedCentric. After I called SCAN to confirm that this company was in fact working on their behalf, I reluctantly completed ANOTHER online application that requested my social security No. and Cal ID.
Interview was on a Saturday and judging by the roster, they were organized and ready to do multiple interviews. In fact, my interviewer walked an applicant out and came to get me. Just an assembly. Bam, bam.
Nothing special about the interview. She was going through the motions, and so was I.