I applied online. The process took 2 days. I interviewed at SMS in Jan 2015
Interview
Sent in resume and received email for HR early the next am, set phone interview the next day for 8am. Received call and spent 40 minutes on phone basically be sold the position as everyone else has said. Only question was why I left my last employer. If your looking for interview experience this is not it! Training is now Webinar, so that satisfies the other comments I read about being unpaid. It 5 days of training from 9-4p and Fri for 2 hours. You start in the field the following Monday. I was told your mgr will fly in and spend ONE day with you that week. I asked about retention and was told turnover is low and the BC's(Telemarketers) are 30% which I guess is no shock, but then was told they can make $100K as well. Position is based on the BC's getting you good appts. GOOD, DEFINITE appts. Then you go in and sell the services, without taking payment. If you can get an appt for the analyst that comes after you, he will take the check and sell away. THEN you get paid.
If I wasn't seasoned, I probably would of tried the position for awhile. Can't beat training and its from home. I did look on the BBB site and there seems to be issues all over the board. I agree with 90% of the other reviews except the hybrid cards. I think this is a great avenue to get better leads for your BC. Why? Well your in your market, your BC is not. So if you get the cards and send it to your BC and they qualify a good target then perfect!
Seems shady overall to me, but again starting out in sales worth a shot.
Went well. Great follow up and listening skills on emails and appointments by recruiting. They sent me an email for an appointment but for the next day, and I missed it. Very understandable and they were understanding. Interviewer asked basic interview questions about past, the. With resume in tow liked my answer and talked about position. They onboard you for a training opportunity for one week webinar but you are not an employee until you pass the training moments is how I read offer.
Interview questions [1]
Question 1
What lead me to changing positions and to apply at SMS. Also, interview went well but no offer. No offer until I pass training week,
I applied online. The process took 5 days. I interviewed at SMS (Houston, TX) in Sep 2025
Interview
Interview appointment was previously scheduled and confirmed very clearly and efficiently. My interviewer was professional and knowledgeable. I had to explain why I would be a good fit to the job opportunity and described how my previous experiences could help me succeed on the role.
I applied through a recruiter. The process took 2 days. I interviewed at SMS (Baltimore, MD) in Jul 2025
Interview
It was short interview we discussed my experience from my last employer and why I was changing job. This this this this this and that. I found the interview nice
Senior Area Manager applicants have rated the interview process at SMS with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 62% positive. To compare, the company-average is 62.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Senior Area Manager roles take an average of 5 days to get hired, when considering 21 user submitted interviews for this role. To compare, the hiring process at SMS overall takes an average of 7 days.
Common stages of the interview process at SMS as a Senior Area Manager according to 21 Glassdoor interviews include:
Phone interview: 50%
Presentation: 14%
Skills test: 11%
Other: 8%
Personality test: 6%
One on one interview: 6%
Group panel interview: 3%
Background check: 3%
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