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      Technical Account Manager (TAM) Interview

      Jan 10, 2023
      Anonymous employee
      Salt Lake City, UT
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Salesforce (Salt Lake City, UT) in Nov 2022

      Interview

      I had a phone screening interview with recruiter for 30 mins, followed by series of 4 interview with team members and hiring manager. The 4 interviews happened virtually through google hangout I believe. It was 30 minutes slots for each interviewer for two hours continuous.

      Interview questions [1]

      Question 1

      Interview questions were largely behavioral. Tell me a type when you were faced with such and such and how did you handle it type of questions. There was a few technical questions like how to troubleshoot a multi-tier application issues.
      1 Answer

      Other Technical Account Manager (TAM) Interview Reviews for Salesforce

      Technical Account Manager (TAM) Interview

      Dec 8, 2023
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      The process took 3 weeks. I interviewed at Salesforce in Dec 2023

      Interview

      Initial call with recruiter which was great. The recruiter was very professional setting expectations and completing follow up quickly and professionally. The interview with two of the TAMs was ok, they both seemed nice, but feel they were a bit disorganised with their questions and had not prepared together for the interview. The feedback received on the interview was detailed, which was good. However, please remember that candidates are also interviewing the company, it's not just a one way street.

      Interview questions [1]

      Question 1

      Lots of competency based questions
      Answer question

      Technical Account Manager (TAM) Interview

      Nov 28, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at Salesforce in Nov 2023

      Interview

      I previously applied multiple times but the way I landed an interview was via a recruiter on LinkedIn. The recruiter provided a list of situational questions and we spoke about my experience. After I spoke briefly to HR, and was immediately scheduled for a final panel interview. The entire process took 2 weeks. I received an offer less than 48 hours after my panel interview.

      Interview questions [1]

      Question 1

      Marketing Cloud: Tell me what steps you would take for a client who had deliverability issues.
      Answer question

      Technical Account Manager (TAM) Interview

      Oct 18, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Salesforce in Oct 2023

      Interview

      Simple and straightforward process which ofc udk it will be while you’re stressing out preparing for it. I had a recruiter reach out via LinkedIn about becoming a TAM. Same day I was setup with my talent advisor. A few days later I had a call with my TA to set up the panel interview. If was 75 minutes including a 15 minute presentation on a marketing cloud related project of my choice. They asked me questions about my presentation and marketing cloud related technical questions and generic customer service questions. 3 days later I had a job offer

      Interview questions [1]

      Question 1

      How do you handle difficult customers (or colleagues)?
      Answer question

      Salesforce interviews FAQs

      • Technical Account Manager (TAM) applicants have rated the interview process at Salesforce with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 79.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Account Manager (TAM) roles take an average of 30 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Salesforce overall takes an average of 34 days.
      • Common stages of the interview process at Salesforce as a Technical Account Manager (TAM) according to 7 Glassdoor interviews include:

        Phone interview:  24%

        Background check:  20%

        Presentation:  16%

        Group panel interview:  16%

        Skills test:  12%

        Personality test:  4%

        One on one interview:  4%

        Other:  4%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(2540) ;
        2. Software Engineer(539) ;
        3. Business Development Representative (BDR)(531) ;
        4. Senior Account Executive(426) ;
        5. Technical Support Engineer(385) ;
        6. Sales(311) ;
        7. Director(282) ;
        8. Solution Engineer(229) ;
        9. Enterprise Account Executive(225) ;
        10. Senior Software Engineer(222) ;
        11. Member of Technical Staff(MTS)(217) ;
        12. BDR(212) ;
        13. Sales Development Representative (SDR)(211) ;
        14. Solutions Engineer(200) ;
        15. Manager(197) .


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