Is it hard to get hired as a Loan Servicing Specialist at Sallie Mae?

Loan Servicing Specialist applicants have rated the interview process at Sallie Mae with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 59.2% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Loan Servicing Specialist at Sallie Mae?

Candidates applying for Loan Servicing Specialist roles take an average of 19 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Sallie Mae overall takes an average of 16 days.

Where can I find Sallie Mae interview experiences by job title?

Collections Specialist (40) ; Customer Service Representative (31) ; Director (26) ; Collector (21) ; Manager (15) ; Collector I (12) ; Account Manager (7) ; Analyst (7) ; Intern (7) ; Financial Analyst (6) ; Project Manager (6) ; Associate (5) ; Business Analyst (5) ; Senior Software Engineer (5) ; Systems Analyst (5)

Sallie Mae Loan Servicing Specialist Interview Questions

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Sallie Mae

Engaged Employer

Loan Servicing Specialist Interview

Apr 11, 2026

Anonymous employee

New Castle, DE

Other Loan Servicing Specialist Interview Reviews for Sallie Mae

Loan Servicing Specialist Interview

Oct 2, 2018

Anonymous employee

Newark, DE

Accepted offer

Positive experience

Jobs at Sallie Mae

36 jobs in United States

Account Specialist - $23/hr + Monthly Incentive

Associate, Call Center Team Leader

Indianapolis, IN

View job

Specialist, Servicing

Associate, Payment Oversight

New Castle, DE

View job

Sallie Mae interviews FAQs

Loan Servicing Specialist applicants have rated the interview process at Sallie Mae with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 59.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Loan Servicing Specialist roles take an average of 19 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Sallie Mae overall takes an average of 16 days.
Common stages of the interview process at Sallie Mae as a Loan Servicing Specialist according to 2 Glassdoor interviews include:
Drug test: 20%
Group panel interview: 20%
Background check: 20%
Skills test: 20%
Phone interview: 20%
Here are the most commonly searched roles for interview reports -
Collections Specialist(40) ;
Customer Service Representative(31) ;
Director(26) ;
Collector(21) ;
Manager(15) ;
Collector I(12) ;
Account Manager(7) ;
Analyst(7) ;

Sallie Mae interviews Sallie Mae Loan Servicing Specialist interviews Sallie Mae interview

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Want the inside scoop on your own company?

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Job searches

Get personalized job recommendations and updates by starting your searches.

Glassdoor

About / Press
Awards
Blog
Research
Contact Us
Guides

Employers

Free Employer Account
Employer Center
Employers Blog

Information

Help
Guidelines
Terms of Use
Privacy & Ad Choices
Do Not Sell Or Share My Information
Cookie Consent Tool
Security

Work With Us

Advertisers
Careers

Download the App

Browse by:
Companies
Jobs
Locations
Communities
Recent Posts

Jobs at Sallie Mae

36 jobs in United States

Account Specialist - $23/hr + Monthly Incentive

Associate, Call Center Team Leader

Indianapolis, IN

View job

Specialist, Servicing

Associate, Payment Oversight

New Castle, DE

View job

View all Loan Servicing Specialist Jobs

Sallie Mae interviews FAQs

Loan Servicing Specialist applicants have rated the interview process at Sallie Mae with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 59.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Loan Servicing Specialist roles take an average of 19 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Sallie Mae overall takes an average of 16 days.
Common stages of the interview process at Sallie Mae as a Loan Servicing Specialist according to 2 Glassdoor interviews include:
Drug test: 20%
Group panel interview: 20%
Background check: 20%
Skills test: 20%
Phone interview: 20%
Here are the most commonly searched roles for interview reports -
Collections Specialist(40) ;
Customer Service Representative(31) ;
Director(26) ;
Collector(21) ;
Manager(15) ;
Collector I(12) ;
Account Manager(7) ;
Analyst(7) ;

Intern

(7) ;

Financial Analyst(6) ;

Project Manager(6) ;

Associate(5) ;

Business Analyst(5) ;

Senior Software Engineer(5) ;

Systems Analyst(5) .

View all Loan Servicing Specialist Jobs

Loan Servicing Specialist Interview

Apr 11, 2026

Anonymous employee

New Castle, DE

Other Loan Servicing Specialist Interview Reviews for Sallie Mae

Loan Servicing Specialist Interview

Oct 2, 2018

Anonymous employee

Newark, DE

Accepted offer

Positive experience

Accepted offer

Neutral experience

Average interview

Application

I applied through a recruiter. The process took 5 weeks. I interviewed at Sallie Mae (New Castle, DE)

Interview

Interview was pretty straight forward, standard questions about customer service background, education, etc. It did take 3-4 weeks to hear back though, and during that time the recruiter did not respond to my emails.

Easy interview

Application

I applied through other source. The process took 3 days. I interviewed at Sallie Mae (Newark, DE) in Oct 2015

Interview

Short and sweet, open panel, met the director, got an offer about 3 days later, drug test, background test, easy, phone interview, no stress, efficient, quick, thorough, no education needed, no prior knowledge

Interview questions [1]

Question 1

Q: are you able to work OT

1 Answer