The interview process consisted of standardized questions. While I do believe that you can get a good impression by that, the interview process was not as selective as it could have been. However, most other individuals, I have since found out, have been in multiple collection agencies and are experienced. Thus, the managers interviewing have either worked with them before or know someone who has. Therefore, making a selection does not necessarily require questions to exclude, but just create a mere formality allowing the same individuals in.