Not very challenging. Very nice, professional people. Described the position accurately and introduced me to several current customer service rep.'s. Excellent on-boarding process. Very comfortable office environment.
Customer Support Representative applicants have rated the interview process at Sallie Mae with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 59.2% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Sallie Mae as a Customer Support Representative according to 1 Glassdoor interviews include:
One on one interview: 50%
Phone interview: 50%
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