Fast, though not always efficient process. Sallie Mae recently switched to a third party vendor to conduct initial screenings and scheduling of face to face interviews. There seemed to be much confusion on the vendor's part. I received a phone call from one person and then a follow up from another. A third person ended up emailing me the relevant info. In my case, I was scheduled to meet with someone from Sallie Mae (in person) at the top of the hour, but had to wait nearly 45 minutes as the person I met with was "in a meeting". To top it off, it was the third party vendor who contacted me after the interview regarding the offer.