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      Sana Commerce

      Engaged Employer

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      Related searches: Sana Commerce reviews | Sana Commerce jobs | Sana Commerce salaries | Sana Commerce benefits
      Sana Commerce interviewsSana Commerce Customer Success Manager interviewsSana Commerce interview
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      Customer Success Manager Interview

      Nov 23, 2022
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Sana Commerce in Nov 2022

      Interview

      Initial phone interview, very good energy. Standard, but fair questions based on history experiences and social personal profile. Quick back and forward and no dwelling on topics. The kind of conversation that is wired for the next step

      Interview questions [1]

      Question 1

      What are your historic KPIs? Why do you want to work here? What is your main motivation in your career? What do you know about out product
      1 Answer
      avatar
      Sana Commerce response
      3y
      Hi there, Thank you for taking the time to write a review about your experience as an applicant. We are glad to hear that you enjoyed your initial interview. Although we may not have found a match for you this time, we assure you that you will remain in the talent pool for future opportunities. We will be sure to pass this feedback on to the recruitment team. We wish you the best of luck on your job search!

      Other Customer Success Manager Interview Reviews for Sana Commerce

      Customer Success Manager Interview

      Apr 1, 2023
      Anonymous Interview Candidate
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Sana Commerce in Feb 2023

      Interview

      The criteria used to accept or reject candidates is not clear. Plus, it seems as they lack understanding of how different locations might require different soft skills. Plus, there were several red flags that work environment might not be as healthy as they try to portrait it.

      Interview questions [1]

      Question 1

      How do you think your career background matches the position?
      Answer question
      avatar
      Sana Commerce response
      3y
      Hi there, thank you for the honesty and transparency in your review. We are sorry that you did not find the criteria of the role clear enough, if you would like some more insight or clarity, please feel free to reach out or provide this feedback to the recruiter that interviewed you. If you have more questions about our company culture or feedback on what red flags you experienced, please send an email to recruitment@sana-commerce.com. Thanks again for your review.

      Customer Success Manager Interview

      Jul 25, 2022
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      The process took 4 weeks. I interviewed at Sana Commerce

      Interview

      HR screening Online Assessment QBR presentation Hiring Manager Interview Interview w/ CEO I completed every round in the Interview process. I was told I would hear the decision the following week. I followed up mid-week with HR. No response. I followed up with the Hiring Manager at the end of the week. No response. Ghosted. I spent hours interviewing and preparing for the QBR yet they couldn’t provide the common courtesy of declining my candidacy. Very unprofessional and disappointing.

      Interview questions [2]

      Question 1

      Tell me about your background?
      Answer question

      Question 2

      Describe what a CSM is NOT?
      Answer question

      Sana Commerce interviews FAQs

      • Customer Success Manager applicants have rated the interview process at Sana Commerce with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 20% positive. To compare, the company-average is 38.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Success Manager roles take an average of 24 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Sana Commerce overall takes an average of 15 days.
      • Common stages of the interview process at Sana Commerce as a Customer Success Manager according to 5 Glassdoor interviews include:

        Skills test:  21%

        Phone interview:  16%

        One on one interview:  16%

        Personality test:  11%

        Group panel interview:  11%

        Presentation:  11%

        Background check:  11%

        IQ intelligence test:  5%

      • Here are the most commonly searched roles for interview reports -

        1. Project Manager(20) ;
        2. Software Engineer(10) ;
        3. Account Executive(7) ;
        4. Customer Success Manager(6) ;
        5. Sales(6) ;
        6. Business Development Representative (BDR)(4) ;
        7. Manager(4) ;
        8. Marketing(4) ;
        9. Service Consultant(4) ;
        10. BDR(3) ;
        11. QA Engineer(3) ;
        12. Senior Software Developer(3) ;
        13. Business Development(2) ;
        14. Chief Sales Officer(2) ;
        15. Corporate Recruiter(2) .


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      Jobs at Sana Commerce

      2 jobs in United States
      Senior Onderwijskundig Adviseur
      De Meern
      ·
      €9K - €15K /mo
      (Employer provided)
      View job
      Digital Learning Specialist (medior/senior) (32–40 uur)
      Utrecht
      View job
      View all Customer Success Manager Jobs