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      Santander

      Engaged Employer

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      Related searches: Santander reviews | Santander jobs | Santander salaries | Santander benefits | Santander conversations
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      Customer Service Interview

      Sep 19, 2018
      Anonymous employee
      Bradford, Yorkshire and the Humber, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Santander (Bradford, Yorkshire and the Humber, England)

      Interview

      Online test, the first thing they ask you to do after if your initial CV has been sent Phone interview Called in for a test, then a role play followed by an interview with the managers. It was a pleasent experience.

      Interview questions [1]

      Question 1

      When have you taken a risk?
      Answer question
      2

      Other Customer Service Interview Reviews for Santander

      Customers Service Interview

      Jan 29, 2026
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Santander (London, England)

      Interview

      Detailed and precise. The interviewer was very supportive, positive and engaging. There were no negatives and usually they allow you to take your time to gather your thoughts and answer the questions. All together I've had a great experience so far.

      Interview questions [1]

      Question 1

      Share one of your greatest achievements.
      Answer question

      Customer Service Interview

      May 16, 2025
      Anonymous employee
      Leicester, England
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Santander (Leicester, England)

      Interview

      There was an online questionnaire test which took around 20 minutes, if it was passed it would the. be followed by group interview before an individual one in the same day. Conducted by the team managers.

      Interview questions [1]

      Question 1

      they did a role play telephone call where you had to handle queries
      Answer question

      Customer Service Interview

      Nov 18, 2024
      Anonymous employee
      Lancaster, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Santander (Lancaster, England)

      Interview

      In person interview with a manager and a supervisor. Lasted around 40 minutes and was fairly casual. I dressed in a suit and that seemed appropriate. The role was was centred around teamwork and working well will customers to assist them.

      Interview questions [1]

      Question 1

      How have you demonstrated teamwork?
      Answer question

      Santander interviews FAQs

      • Customer Service applicants have rated the interview process at Santander with 1.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 62.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service roles take an average of 7 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Santander overall takes an average of 23 days.
      • Common stages of the interview process at Santander as a Customer Service according to 3 Glassdoor interviews include:

        Phone interview:  17%

        One on one interview:  17%

        IQ intelligence test:  17%

        Personality test:  17%

        Drug test:  17%

        Group panel interview:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Estagiário(748) ;
        2. Gerente(411) ;
        3. Gerente Comercial(395) ;
        4. Gerente De Negócios e Serviços ll(262) ;
        5. Analista(255) ;
        6. Analyst(245) ;
        7. Personal Banker(236) ;
        8. Customer Service Representative(233) ;
        9. Analista Pleno(229) ;
        10. Bank Teller(221) ;
        11. Especialista(204) ;
        12. Customer Service Advisor(203) ;
        13. Analista Júnior(186) ;
        14. Analista Sênior(170) ;
        15. Relationship Banker(162) .


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      Jobs at Santander

      109 jobs in United States
      Sr. Specialist, Customer Advocacy and Resources Education
      Austin, TX
      ·
      $46K - $79K /yr
      (Employer provided)
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      Product Specialist PDM, Associate
      New York, NY
      ·
      $175K - $225K /yr
      (Employer provided)
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      Corporate & I-Banking Structured Trade Finance Associate
      New York, NY
      ·
      $145K - $175K /yr
      (Employer provided)
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      Relationship Banker, Shillington, PA
      Shillington, PA
      ·
      $38K - $61K /yr
      (Employer provided)
      View job
      Part Time Teller, Stuyvesant, Union, NJ
      Union City, NJ
      ·
      $30K - $47K /yr
      (Employer provided)
      View job
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