Collections Representative applicants have rated the interview process at Santander with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 62.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Collections Representative roles take an average of 8 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Santander overall takes an average of 23 days.
Common stages of the interview process at Santander as a Collections Representative according to 5 Glassdoor interviews include:
Drug test: 29%
Skills test: 14%
Phone interview: 14%
One on one interview: 14%
Personality test: 14%
Background check: 14%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. I interviewed at Santander
Interview
Fast and easy. It’s a 2 part process then meet with managers and avp on the 2nd interview. You hear back from the pretty fast. The pay is also pretty good for all departments
Interview questions [1]
Question 1
When did you have to deal with a difficult customer and how did you handle it
Management is a joke! And lazy! They make up excuses to not do the basics. Everyone has a different way of doing things and they all think they are better than everyone. I wouldn’t recommend it
asked a bunch of questions that didnt really pertain to the job that i had applied for. it was a very quick interview and very relaxed. From start to finish my interview was probably fifteen minutes long