I applied online. The process took 4 weeks. I interviewed at Schneider in Apr 2008
Interview
Apply online, if you meet the requirements of the position you are called to set up a telephone interview, if you pass that, you are set up to have a personal interview
A phone interview for the first round. The second round is a panel interview with 3 people. Behavioral based questions. They are looking for examples of how you solved a problem, helped a customer, worked well with a team.
Interview questions [1]
Question 1
Tell me about a time you worked to solve a problem for an upset customer and how you did that.
I applied online. I interviewed at Schneider in Nov 2022
Interview
Very east going standard customer service questions. Had a panel of 3 interviewers who asked about my experience in customer service. Very laid back group of people. Described the day to day job and account tid be in charge of
Interview questions [1]
Question 1
Describe a time you had to deal with a difficult customer
I applied online. I interviewed at Schneider (Green Bay, WI) in Aug 2021
Interview
Phone interview
In the interview, you will discuss the following:
Your work history
Examples of your accomplishments - you will be asked to provide examples of real life experiences that you have accomplished in school, at work or in the community
Short and long term goals
Details about the position and next steps in the recruiting process
Interview questions [1]
Question 1
In the interview, you will discuss the following:
Your work history
Examples of your accomplishments - you will be asked to provide examples of real life experiences that you have accomplished in school, at work or in the community
Short and long term goals
Details about the position and next steps in the recruiting process
Customer Service Representative applicants have rated the interview process at Schneider with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 60.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 21 days to get hired, when considering 20 user submitted interviews for this role. To compare, the hiring process at Schneider overall takes an average of 16 days.
Common stages of the interview process at Schneider as a Customer Service Representative according to 20 Glassdoor interviews include:
Phone interview: 29%
Group panel interview: 18%
Drug test: 14%
Background check: 12%
One on one interview: 10%
Skills test: 6%
IQ intelligence test: 4%
Presentation: 4%
Personality test: 2%
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