Member Service Representative II applicants have rated the interview process at SchoolsFirst Federal Credit Union with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 67.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Member Service Representative II roles take an average of 8 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at SchoolsFirst Federal Credit Union overall takes an average of 17 days.
Common stages of the interview process at SchoolsFirst Federal Credit Union as a Member Service Representative II according to 4 Glassdoor interviews include:
Phone interview: 30%
One on one interview: 30%
Skills test: 20%
Background check: 10%
Personality test: 10%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 days. I interviewed at SchoolsFirst Federal Credit Union (Orange, CA) in Mar 2022
Interview
phone interview , video interview with managers
They ask good questions , they show interest in your professional growth. recruiter was genuinely very attentive toward career goals & were honest about the various positions they offer
Interview questions [1]
Question 1
Why Schoolsfirst?
How do you handle conflict?
What are your goals within the company?
I interviewed at SchoolsFirst Federal Credit Union
Interview
I applied online and received an email a few days later about the position. Had a phone interview and then scheduled a day for a virtual interview. The virtual interview was about 30mins
I applied online. The process took 2 weeks. I interviewed at SchoolsFirst Federal Credit Union (Santa Ana, CA)
Interview
I've applied for SF FCU many times and after my 5th or 6th time a phone screen was conducted. I was invited to meet with member service manager in the Santa Ana location. Upon my arrival, someone near the door buzzed me in and were nice, but too eager to greet me. During the interview I immediate knew I was not what SF FCU was looking for. The Manager was kind but I had presented myself as a different person (i was trying too much to be bubbling and outgoing but it obviously back fired on me). I was very nervous and excited about this opportunity that I forgot to be myself.
After my interview, I remember going home and drafted an email to the Manager whom interviewed me but I didn't receive a response. Two days later the original caller who phone screened me asked if I would be interested in the telephone operator (800 number call center) and I declined. I expressed I enjoy interacting with clients but less than an hour I was sent the regret email.