Scotiabank Customer Experience Associate interview questions

First interview: video with HR, about 15-20 minutes. Questions related to Scotia values, requirements that are on job posting. Second interview: with individual branch assistant managers and customer experience leads(supervisors). Usually in-person at branch, but may be over the phone or video depending on their preference. I know now that I'm hired, but at the end of the interview they say the HR person decides, but actually the assistant managers/customer supervisors do (depending on if they want you in the branch as a team member), then the HR person vaguely communicates some excuse.

Considering I was ready for hard questions but it was going forward with very easy ones and the whole interview process got done friendly and smooth by the interviewer. She patiently let me finish all my answers without interrupting.