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      Scotiabank

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      Customer Care Advisor Interview

      Mar 17, 2021
      Anonymous employee
      Scarborough, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Scotiabank (Scarborough, ON) in Sep 2019

      Interview

      Was reached out to via email after applying on their website, and asked if available for a "telephone conversation" for the following week. Then after that phone call, was asked to take an online assessment. After they received the results, they advised the next step was a "final behavioural interview".

      Interview questions [1]

      Question 1

      Q: Talk about a time when you had to explain something complicated to understand Q: Talk about online banking Q: How do you deal with stress?
      Answer question
      1

      Other Customer Care Advisor Interview Reviews for Scotiabank

      Customer Care Advisor Interview

      Jan 30, 2024
      Anonymous employee
      Scarborough, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Scotiabank (Scarborough, ON) in Jan 2024

      Interview

      - Video interview (on my own) - Followed by 15min prescreen phone call - Followed by 1h video interview with a recruiter Efficient hiring process. Transparent and very professional. Felt valued and respected.

      Interview questions [1]

      Question 1

      - Why Scotiabank? - Tell us about a previous experience where you received advice from your manager which you did not agree with. - Tell us about an experience where you had to deal with an angry customer.
      Answer question

      Customer Care Advisor Interview

      Jan 10, 2023
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Scotiabank (Toronto, ON) in Dec 2022

      Interview

      had to finish a 10-15 min test before phone screening (30 mins) . After 3-4 working days, they scheduled another video interview of 30 mins. I received the result in the very next day.

      Interview questions [1]

      Question 1

      Describe or explain your experience on certain situations, e.g. sharing an experience on problem-solving , customer service; how would you react to constructive feedback from your manager. They want to know about you more. No tricky questions.
      Answer question

      Customer Care Advisor Interview

      Oct 2, 2025
      Anonymous employee
      Bogota, Cundinamarca
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 day. I interviewed at Scotiabank (Bogota, Cundinamarca) in May 2022

      Interview

      Sencillo, si entras como walk in pieces hacer todo el mismo día, hasta los exámenes, suelen contestar rápido y tienen waves seguido entonces no esperaras tanto para iniciar. Tienen una prueba de inglés pero alguien que solo recuerde unas frases podría pasarla.

      Interview questions [1]

      Question 1

      Cuéntame acerca de ti? Dónde vives?
      Answer question

      Scotiabank interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Financial Advisor(830) ;
        2. Customer Service Representative(621) ;
        3. Senior Manager(383) ;
        4. Manager(365) ;
        5. Senior Financial Advisor(309) ;
        6. Analyst(279) ;
        7. Business Analyst(229) ;
        8. Director(226) ;
        9. Customer Experience Associate(199) ;
        10. Small Business Advisor(169) ;
        11. Bank Teller(163) ;
        12. Customer Care Advisor(117) ;
        13. Associate(115) ;
        14. Intern(106) ;
        15. Assistant Manager(97) .


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      Jobs at Scotiabank

      34 jobs in United States
      Front Office Administration Manager, Global Banking & Markets / COO
      United States
      ·
      $90K - $167K /yr
      (Employer provided)
      View job
      Analyst, Client and Payment Support Operations
      Dallas, TX
      ·
      $42K - $62K /yr
      (Glassdoor est.)
      View job
      Director, Sales and Client Risk Management
      United States
      ·
      $185K - $311K /yr
      (Employer provided)
      View job
      Senior Manager, U.S. ABAC & Compliance Governance
      Dallas, TX
      View job
      Senior Product Manager - US Business Deposit Products (GTM), Global Transaction Banking
      New York, NY
      ·
      $111K - $212K /yr
      (Employer provided)
      View job
      View all Customer Care Advisor Jobs