Senior Personal Banking Officer applicants have rated the interview process at Scotiabank with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 64.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Senior Personal Banking Officer roles take an average of 22 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Scotiabank overall takes an average of 21 days.
Common stages of the interview process at Scotiabank as a Senior Personal Banking Officer according to 3 Glassdoor interviews include:
Background check: 25%
Personality test: 25%
Phone interview: 25%
One on one interview: 25%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at Scotiabank (Salmon Arm, BC) in Mar 2013
Interview
Conducted a small interview via phone, in which several basic questions were asked. Mostly these questions were asking what I would do from a customer service perspective in a variety of different hypothetical scenarios. "Can you tell me about a time when you provided excellent customer service? How about a time when you were unable to satisfy a clients concern?" things of this nature.
I was also asked basic questions about why I was leaving my current employer, a competing financial institution. Basic interview, nothing to sweat as long as you're client oriented and understand how to be a service-based person.
Interview questions [1]
Question 1
"Tell me about a time when you couldn't help a customer with a problem." It's difficult to answer this without sounding like you've given up, or sounding like you're awful with customers (even the especially irate ones).
I applied through an employee referral. The process took 2 weeks. I interviewed at Scotiabank (Kirkland, QC)
Interview
Was contacted by branch manager and asked to email CV. within 48hrs, I was contacted to complete a backround check as well as psychometric test. In branch interview was setup a week later with 2 managers and lasted about 45 minutes. I was given an offer a week after that. The whole process lasted about 2.5 weeks.
Interview questions [1]
Question 1
What would you do if you were behind on your numbers?