I applied online. The process took 2 weeks. I interviewed at ScribeAmerica (Berkeley, CA) in Aug 2015
Interview
Interview was very easy. Had a phone interview first then was immediately given an in person interview. Phone interview was done by a recruiter, then the second interview was done by a lead scribe. Interviewer had only been working there for 8 months, did not have the experience to do a proper interview. Before the in person interview, Scribe America asks you to print and bring your application. This is a problem because the website doesn't allow for this to happen/there is no confirmation sent to your email. Through google I found that the admin posted that Scribe America does not allow you to print your application. Therefore you have to e-mail the recruiter for a copy of the application. Once at the in-person interview the interviewer tells you that you do not need a hardcopy and that they have a digital copy. The reason you are asked to bring a hardcopy is to see how well you follow directions. When you're asked for a second interview the recruiter tells you that she will e-mail you with the details. The e-mail isn't sent until days later. Overall, I would say just from the interview process the company is very unorganized and somewhat unprofessional.
Interview questions [1]
Question 1
When has there been a time that you had to think quickly on your feet?
ScribeAmerica provided excellent training, supportive leadership, and invaluable exposure to clinical medicine. The role sharpened my documentation skills, improved my clinical knowledge, and connected me with inspiring physicians in diverse specialties.
The communication prior to the interview primarily took place through email, which made the process straightforward and easy to follow. The interview itself was conducted virtually, and the interviewers were friendly, professional, and made the experience comfortable.
The interview process included an intuitive pre-recorded video interview as part of the initial application. Responses have multiple submission attempts, and you could watch your video back before submitting. I heard back from a hiring ambassador within 2 days of submitting to confirm my work availability and ability to commute to the proposed site. I received an offer within 1 week of applying. Response time may depend on the site and current needs. After accepting the offer, you will undergo additional steps depending on your site, including but not limited to a background check, e-consent forms, the credentialing process (paperwork, medical testing (UDS + QFT and mask fit), medical terminology exam, onboarding call, ScribeU courses, EHR training, bridge/floor training). Onboarding steps are very clear to follow, prepare you well for the role, and are paid.
Interview questions [2]
Question 1
What are your long-term career goals, and how will working with ScribeAmerica help you achieve them?
One behavioral interview with a lead scribe who asked about my experiences working with patients and doctors. Although I had none, they still accepted me because of my previous experience in the STEM field and interest to go into medicine.