I applied online. The process took 4 weeks. I interviewed at Sears (Charlotte, NC)
Interview
Several on line tests for personality business acumen, Motivational capabilities. Phone interview with recruiter and regional HR Manager (Senior manager) Regional Vice President. Then District manager as well as Store Managers. The District manager is the key player in the hireling process. If they like you they will sway all others. You must convince the DM that you are the person that will make the DM successful.
Interview questions [1]
Question 1
Panel interview with 10 Store managers. Questions were quick but predictable. The pace was fast. Much revolved on training associates on selling non tangible products. (Credit and Protection agreements)
Three interviews, one phone, one with the hiring manager and last with the business Vice President. Took one month to get an offer and two more weeks to on board.
I applied online. The process took 3 months. I interviewed at Sears (New York, NY) in Mar 2012
Interview
I applied through a posting on Careerbuilder. A recruiter emailed me a week later for an initial phone screening. Then it became a complete mess. I was scheduled then rescheduled with 3 different district managers and locations. Between this time and the in-person interview, I completed a skills/personality assessment. Unlike other companies, you will NOT move on if you don't do well on this assessment (the ratings are recommend for hire and not recommended for hire, not a score) I finally got the in-person interview 3 months later. After that interview with the DM, I had a phone interview with the RVP and the RHRM. I received the offer a few days later and accepted.
Interview questions [1]
Question 1
There were your normal behavioral based "tell me about a time when" questions. Also be prepared to talk about metrics and how you have/how you will impact them. This is by FAR the most metric focused company I've been apart of.
Store General Manager applicants have rated the interview process at Sears with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 54.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Store General Manager roles take an average of 45 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Sears overall takes an average of 13 days.
Common stages of the interview process at Sears as a Store General Manager according to 4 Glassdoor interviews include:
Background check: 16%
Phone interview: 16%
Drug test: 16%
Personality test: 16%
One on one interview: 16%
Skills test: 11%
Group panel interview: 5%
IQ intelligence test: 5%
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