I applied in-person. The process took 4 days. I interviewed at Sears in Nov 2008
Interview
filled out an application and was contacted for an interview a couple of days later. the lady was very nice and read from a set group of questions. nothing unusual or creative just basic customer service question. there was some chit chat as well, i'm guessing that was the personality test :)
Interview questions [1]
Question 1
there wasn't a difficult question just very open ended...what is your idea of great customer service?
Easy process, asked questions in regards to experiences, asked about sales processes, and how you close the sale. In the interview, you were asked to sell various products. Depending on your answer, you would receive an offer.
I applied online. The process took 1+ week. I interviewed at Sears (Tacoma, WA)
Interview
Sears called me, and set up the interview process. The interview was OK... I didn't get any good feelings or bad feelings from the interviewer. I never got a call back though.
Retail Sales Representative applicants have rated the interview process at Sears with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 17% positive. To compare, the company-average is 54.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Representative roles take an average of 4 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Sears overall takes an average of 13 days.
Common stages of the interview process at Sears as a Retail Sales Representative according to 6 Glassdoor interviews include:
One on one interview: 60%
Background check: 20%
Phone interview: 10%
Drug test: 10%
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