Color Consultant applicants have rated the interview process at Sephora with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 66.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Color Consultant roles take an average of 20 days to get hired, when considering 93 user submitted interviews for this role. To compare, the hiring process at Sephora overall takes an average of 18 days.
Common stages of the interview process at Sephora as a Color Consultant according to 93 Glassdoor interviews include:
One on one interview: 27%
Group panel interview: 19%
Background check: 11%
Phone interview: 10%
Skills test: 9%
Presentation: 8%
Drug test: 5%
Personality test: 5%
Other: 3%
IQ intelligence test: 1%
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I applied online. The process took 2 days. I interviewed at Sephora (King of Prussia, PA) in Jan 2014
Interview
There is a standard interview, where they gas your head up with promises that they don't keep. It's more about your retail ability than anything else. They want to know you have the personality to sell to clients and build baskets. You have to make them "your best friend", so charisma is important. The other part consists of testing your selling ability during makeup application (they don't care so much about skill as they will, or are supposed to, train you). Again, you have to be able to sweet talk the client into buying just about everything you apply to them.
Friendly, lots of question and hypothetical situations in regards to customer service. Makeup portfolio was appreciated. Focus is on product knowledge and friendliness. Asked about retail background, what trainings I would be interested in. Also how hard I am willing to work to move up into a management position. Also my timeline I expect to management.
Interview questions [1]
Question 1
Customer service experience and future growth goals
The process took 1 week. I interviewed at Sephora (Toledo, OH)
Interview
The interview was a group interview with 6 other people. It was slightly competitive but also fun. We had one-on-one interviews as well. I was called after I left and was hired for the job.
I applied online. The process took 4 weeks. I interviewed at Sephora (Los Angeles, CA)
Interview
Long interview process: quick phone interview where we set up a date for a makeup demo , demo was done on another employee, then final interview with manager. Took about a month in total.