Sephora Retail Store Manager interview questions

Not much to talk about no predetermined questions. Whole process was off the cuff. Whole process seemed haphazard. A more traditional interview would have been appreciated. However, those conducting the interview appeared to have put genuine thought into their questions.

It was a group interview of like 15 people. We were asked question on how to deal with complicated customers, if we have experience in sales, how we would react in a complicated situation. The group thing was kinda intimidating to me. Overall god experience, I was not given the job.