Serco Group interviews FAQs
- Senior Customer Services Representative applicants have rated the interview process at Serco Group with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 67.4% positive. This is according to Glassdoor user ratings.
- Candidates applying for Senior Customer Services Representative roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Serco Group overall takes an average of 19 days.
- Common stages of the interview process at Serco Group as a Senior Customer Services Representative according to 2 Glassdoor interviews include:
Personality test: 14%
One on one interview: 14%
Skills test: 14%
IQ intelligence test: 14%
Phone interview: 14%
Background check: 7%
Drug test: 7%
Other: 7%
Presentation: 7%
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