I applied online. I interviewed at Serco Group in Aug 2021
Interview
Phone Call.
Questions about the experience in handling customers.
What have outstanding customer services done for the customers?
What were the things you done wrong?
When was the last time you have called customers?
When was the last time help customers to handle theirs on the phone?
Interview questions [1]
Question 1
Phone Call.
Questions about the experience in handling customers.
What have outstanding customer services done for the customers?
What were the things you done wrong?
When was the last time you have called customers?
When was the last time help customers to handle theirs on the phone?